WHO WE'RE LOOKING FOR

This Business Intelligence (BI) Analyst position reports directly to the Manager of Service Analysis and will work with Service Analysis, Scheduling and Service Planning areas of the Planning department. The BI Analyst will assist CapMetro in making informed business decisions that enhance service quality and sustainability, use business intelligence analytical tools and machine learning techniques to leverage the warehouse of datasets, mine for information and statistics, create performance metric dashboards, and create user-friendly BI interface applications to query databases. This position will be responsible for creating data-driven strategies that improve CapMetro processes and KPIs as well as support of the collection and compilation of data used to support strategic planning functions. The BI Analyst will develop automated and ad-hoc performance reports that may be submitted to National Transit Database monthly or annually. Must be adept at using large data sets to find opportunities for service and process optimization and using models to test the effectiveness of different courses of action. Must have a passion for data and a highly analytical mind.